You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. This agreement is governed by English Law. To do this, please log on directly to MYPUREGYM Important: If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. Your membership will be in force up to the time your next payment is unpaid. If you're cancelling within 14 days, the full pro-rata amount will be refunded. Check out this proven method to better manage your money. R961ROP 5 yr. ago Same thing happened to me. The following gyms are not included in this offer: Ballymena, Bicester, Byfleet, Caerphilly Gallagher Retail Park, Cannock Orbital Retail Park, Cardiff Western Avenue, Chertsey, Cheshunt, Chippenham, Coleraine, Crewe Grand Junction, Derby Meteor Centre, Doncaster, Dover, Dumfries, Eastbourne, Elgin, Falkirk, Glasgow Giffnock Haywards Heath, Heanor Retail Park, Kettering, Kirkby, Knaresborough, Linlithgow, Liverpool Edge Lane, London Clapham, London Crouch End, London Feltham, London Finsbury Park, London Fulham, London Holloway Road, London Hoxton, London Sidcup, London Stratford Centre, London Streatham, London Wimbledon, London Woolwich, Maidenhead, Methyr Tydfil, Newbury, Ormskirk, Plymouth Derriford, Rushden, Sevenoaks, Southport, Tonbridge, Yate, and any other gym not open. Your rights under this agreement will not be prejudiced. Or check out our. 3. You will receive the conformational notification after your membership cancellation, and this cancellation process may take 4 working days almost. You can find more information HERE. Yes, PureGym wants to keep you totally in control, any time of day. If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. PureGym withholds the right to amend or remove this offer at any time. But you cancel the membership at any time, and you will refund 50% of unused membership according to proportionate allocation when your 14 days cancellation period is over. Please make sure that your email address is always up to date. If the online cancellation option is unavailable to you, please cancel directly through your bank. You will need to log in to the members area and select Your Profile. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Our Membership Terms & Conditions | PureGym Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. Follow the step by step process below. See GTC. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Head over to your profile by clicking on the "Your Profile' button. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? It will take up to 14 days for your national access to be put in place. With over 280 gyms, youre free to pick and choose according to what suits your location best. If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. You can join the gym at any time in the day or night. Log in to the Members Area of your account. If you cant find what youre looking for in the Help Centre or have an issue updating your membership in the Members Area, you can get in touch with us via social where we will aim to respond as quickly as possible. DIRECT DEBIT PRICES If you want to keep track of your payments, Nova can easily do this for you. The headquarter of PureGym are located in Leeds, West Yorkshire, and the offices are located in London and Southampton. Start date can only be delayed up to 7 days. Wondering how to cancel your direct debit? If you missed your notice period, this invoice is your renewal invoice. You can find an overview of all vacancies HERE If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. You can find all the information about changing studios under MYPUREGYM and apply online. PureGym on Twitter: "@byekitty To cancel monthly membership, you should You can obtain information ONLINEor ask a member of staff at the club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. You can book Live Group Fitness courses against payment of CHF 15 per course, provided you have a subscription with access to all PureGym clubs or are a Core Member in a club with Live Group Fitness. Unfreezing before the original end datemay mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. In that case, you cannot resume your workouts until you have paid your membership fee. Your clients will be entitled to all the rights and privileges of a standard guest pass user. USE CODE: SAVEHALF. Read all the instructions given and confirm your cancellation. Log in to the Member's Area. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. You can also use an online form . No, the time stop option of 1-3 months per year for Core or Premium/Unlimited members is not cumulative. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply a penalty charge to your membership fees (and increase your direct debit payment(s) accordingly). As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. The easiest way to cancel your PureGym membership is through the online cancellation process. Yes, they are required to bring their ID's with them and show them every time they visit the club. Learn more here. Please send us a message with your bank details, membership number and credit amount via the CONTACT FORM. Please note that you can request a change of gym no earlier than two months after the start of your contract and no more than once a year. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. Some of our partners may process your data as a part of their legitimate business interest without asking for consent.
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