I asked for a refund. The companys employees prefer not to disclose details of exactly how they do it. Your ticket will remain valid for the new date. Its a freaking joke. Here are general guidelines and a few tips on how to handle tickets for sidelined performances. Chris Riemenschneider has been covering the Twin Cities music scene since 2001, long enough for Prince to shout him out during "Play That Funky Music (White Boy)." Der Dienst nutzt Cookies, wodurch Daten verarbeitet werden. Yes, this service is only available for those who have already become a customer of the service. Select the tickets to sell, and then set your price and selling options. . Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. We're flying from our home in the USA tomorrow, have not received event tickets yet, and wondering how we will print e-tickets while travelling. Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? AXS | Better Business Bureau Profile The service guarantees that everything takes place exclusively within the framework of the law. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. Two happy customers here - and will totally book through AXS in the future! The exact date of the company's profitability is not disclosed, however, it is known that after the crisis of 2019, the company's revenues began to grow again. The buyer can cancel the transaction only under extraordinary circumstances. You can try contacting them if you have any questions." On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. fluechtlinge@saarbruecken.de. Canceled events: Most events that are outright canceled without any plans to reschedule will automatically be refunded to the credit card used to purchase your tickets. Check this box to Sign in, How to buy cheap NBA tickets with no service fee, How to buy cheap NFL tickets without a service fee, How to buy cheap NHL tickets with no service fees, How to buy cheap sports tickets without fees, The service support service is recognized as one of the best and operational, Very flexible system of work and cooperation with clients, Active work to prevent the sale of counterfeit tickets, Sometimes there are problems with ticket delivery. Sold tickets over 5 weeks ago ! AXS - Official Tickets and Your Source for Live Entertainment Of course, we do not have the name of the person who transferred the tickets to us. As a rule, the client contacts the support service and explains his situation, but in 90 percent of cases, the refund request is rejected if the client requests a refund for reasons unrelated to the cancellation of the concert. They are the instantly available for resale for 3x the price. I had tickets for both Detroit and Louisville. It is obviously not possible to call and actually speak to anyone, the chat was unhelpful and just left during the "conversation" before I could respond pointing out that his information was incorrect. It depends. Due to the concert finishing the ticket was removed from the App and I had no order number to prove I bought a ticket which is where Richard saved the day! would give zero stars if I could, I sold tickets in august 2022 through the resell option and I have not had the money for the sale. This transaction brought the company an excellent income. On April 6, 2023 (the date of the concert), I received an email from AXS, ****************************** with a re line "Important: Your Tickets for MUSE 4/6/23". 2 Posts. Advantages. After selecting the country and region, you will need to fill in the necessary fields, which you will write the details of the order in question. Some venues and artists are offering refunds to fans who want out in the meantime, but mostly these tickets are still valid and not voidable. The technical service of the service has previously stated that it is working on troubleshooting. Its up to the promoter, artist, or team if you can sell tickets or not. Semesterticket - a model of solidarity. When an AXS profile is created using Facebook, the service requests some basic information (for example, preferences, interests). Buying for future events: The shows must go on, and eventually they will. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. Try Now Rate us and Write a Review You must add a payment method to your AXS account, and following verification, will be paid within 10 days of your event taking place - this can be paid via PayPal or to your bank. Such symbols include, but are not limited to, the Confederate flag. I bought tickets to see Breaking Benjamin and Papa Roach.. Then just a week before the show Columbus Ohio made Covid shots mandatory. I did this and once again radio silence! Thanks for signing up for the event guide! Your tickets to the original event will be good for the makeup show. Yes, you will need aPhoto IDto enter our venues, and also to claim will call tickets. The site owner may have set restrictions that prevent you from accessing the site. This is actually a good deal if you regularly turn to these sites for tickets. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. ******* will also be getting a complaint. Offering Premium tickets helps to prevent overpriced resale and puts ticket value back in the hands of the artists. Fraud re purchase of Muse tickets at ********** stadium, ***********, on April 6, 2023. They could benefit from fans pre-purchasing tickets during this downtime. If you see a Sell button next to your tickets in your account, you can sell them! Gatian at AXS ticketing queries has been amazing! AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 4 mins (3m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 10:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Be the first to know. I wasnt able to get a ticket legitimately, but scalpers are allowed to scoop up the tickets and make a ton of money. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Show the ticket in the App at the entrance and get them scanned to enter. Sports tickets: For now, teams such as the Timberwolves, Wild and Twins are listing their games as postponed, not canceled, so no refunds are being automatically given yet. (United States) I really appreciate the efficient care & consideration given to me. Pandemic brain fog might be to blame, How the COVID-19 pandemic has changed Minnesotans' lives. Ticketmaster, AXS, eTix and other ticket platforms e-mail ticket buyers with specific details on a show-by-show basis. Either way they are correct you aren't entitled to a refund. 425 W 11th St #100 Los Angeles, CA 90015-3467. The Detroit show was cancelled on March 19, and no refund yet. When an option then appeared to pick best available ticket, we selected this for the same higher price. Theyll just have to create an AXS account to claim their tickets. Order number 1030213001. AXS handles payment and delivery so buyers and sellers never interact with each other. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. 425 W 11th St #100 Los Angeles, CA 90015-3467 Share 1.0 / 5 4 Ratings Submit Review Finally! Eventhough we didn't have to wait all that long. I have contacted them MULTIPLE Times but the live chat is completely unhelpful, as every time they tell me they have sorted it and to wait 10 days and it will be in my bank, however its still not 8 months later. For instance, if you bought $250 in tickets, youll get an extra $50 toward the next big show. I updated my Paypal details as requested and have still not received payments although they are claiming they paid into Paypal on the 31st March. We cant even do that. Fan Update from AXS Availability will vary by performance, and ticket prices may exceed face value. IP: 188.165.239.102 9.30 Uhr bis 15.00 Uhr, Donnerstag The Loge refers to the first 4 rows in the Balcony. AXS.com Purchase Agreement Ticket prices can vary with the demand and popularity of each show. There are still many cases when the buyer was not returned the tape in a similar situation. Also that I could receive a full refund for my ticket if a pass didnt become available. All claims for orders arriving with a missing or incorrect item must be made within seven (7) days of delivery. These policies will be outlined on the event page on our website and communicated to ticket holders via email prior to the show. There is also a special chat window on the site where you can communicate directly with assistants. Terrible customer service. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. more of the story, Rolling Stones postponing tour including May 16 Minneapolis concert, Twin Cities concerts: postponements, makeup dates and cancellations, The last concert (for now) in Twin Cities was an uplifting evening at Crooners, All Minnesotans 16 and up to be eligible for vaccine on Tuesday, US Internet, Comcast make free Wi-Fi available. Now they're assuming everyone has a friend to go to a gig with as well as a smartphone and data connection.I actually prefer paper tickets as well, as it's not a technology that can go wrong, and they're a nice memento. Ticket purchases are final. At the same time, a special function has been created for buyers with the help of which they can book a certain number of tickets for acquaintances. With your SocialCard, your ticket will cost less. Semesterticket - AStA der Universitt des Saarlandes Footer.languageSelector.ja-jp.region Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey!
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