Repair the product at no charge, using new or refurbished replacement parts; Exchange the product with a product that is new or that has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product. On both pieces, the main compartment is expandable which is a great feature when packing souvenirs on return journeys ! The interior includes two full packing compartments with a lined divider and tie-down straps to secure your belongings. Email * Mobile Number * Address * Address Line 1 . Improper installation of third party products. ITG's Warranty Management Service Plans. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Ourwarranty is not transferrable and does not cover consequential damages or loss of use. Please turn it on so that you can experience the full capabilities of this site. The Warranty only applies to products manufactured by or for DELSEY that can be identified by the DELSEY trademark or logo affixed to them. Esta garanta le da derechos especficos y puede tener otros derechos que varan de un estado a otro. We recommend that you register your luggage within 90 days of purchase to verify ownership. If a product is damaged while being returned from our Service Center, please submit your claim to the relevant Service Center. Effective as of June 19th, 2019. ","image":"https://cdn.quable.com/delsey/bcc78783-d237-4fc1-8ee6-front/original/delsey-chatelet-air-2.0-40167631015-05.jpg"},{"title":"YOUR BEST COMPANION ON THE MOVE","content":"Travel with ease and comfort with features like a soft-grip top handle and a smart band on the back that allows you to conveniently slide the case over the tubes of a piece of rolling luggage. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration In the event your bag is lost, we will help to reunite you with it anywhere in the world - for free. If you purchased your product more than 12 months ago, please complete the warranty form on our contact us page with all relevant information and photography to start the claim process. Register your product with Travelpro and get all the product help you need to get started successfully. Please retain your receipt, and Warranty Notice or Warranty Hangtag, as these documents will behelpful for you to exercise your warranty rights. . ","image":"https://cdn.quable.com/delsey/8c52428d-1dec-41dd-80d3-front/original/delsey-maubert-40381360002-06.jpg"},{"title":"COMFORT AND CONVENIENCE","content":"Both shoulder straps and back panel are padded for extra comfort. DELSEY IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (SUCH AS LOSS OF CONTENT, LOSS OF USE, LOSS OF TIME, ETC. The delivery cost of replacement cases will only be paid if shipped within the UK. Rolling Duffel. TRAVEL ESSENTIALS - Garment carriers, garment sleeves, interior organizers, packing cubes, shoe bags, laundry bags, toiletry bags, makeup bags, jewelry bags, etc. Seams that become unsewn and render the accessory unusable. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. Please note any shipping costs to the repair center will be your responsibility. If issues persistcontact us atsupport@ricardobeverlyhillssupport.zendesk.com. It should take . The interior includes two full packing compartments with a lined divider and tie-down straps to secure your belongings. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Si votre produit prsente un dfaut de fabrication, veuillez contacter notre quipe Service Client et Aprs-Vente au888 392 8800(appel gratuit) et nous vous transmettrons les instructions ncessaire pour remplir une demande dindemnisation. PAY LATER. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. Rimowa Warranty Register your RIMOWA. Take advantage of our global warranty in over 100 countries! We set the industry standards for durability and continually undergo rigorous testing to ensure you will never have to compromise. If a damaged or defective new product was shipped to you, you will have thirty (30) days to contact us as indicated in Contact Us section below, to obtain a RMA number, return the product, and request a full refund or a replacement product. it luggageUSA Ltd.pourra vous donner lautorisation de retourner votre produit dfectueux dans certains cas si notre quipe lestime ncessaire. The Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: You may choose to ship or personally bring your product to the authorized repair center. 2023 Ricardo Beverly Hills Manage your orders. Damage or loss caused by an airline or other third-party transportation. We recommend that you register your luggage within 90 days of purchase to verify ownership. Your Unique Serial ID was created to help us achieve this. Product Registration. Each of our brands offers something different, but our commitment to quality and the promise to back it up with our honest 20-year warranty remains the same. Claims need to be registered before leaving the airport at the airline customer service desk. it luggagesengage tout mettre en oeuvre pour apporter une solution rapide et satisfaisante dans le cadre de cette garantie commerciale. If your product was purchased within the last 12 months, the warranty lies with the retailer during this period. If issues persist, support@ricardobeverlyhillssupport.zendesk.com, REGISTER SKYWAY > AMERICAN EXPLORER >. Using your unique ID number, we will work with them to reunite you with your bag. At this time our Warranty is only available to customers in the United States. How to participate and register for the program:Already own an eligible bag?Register for the Access Lock Combination Recovery Program now! If the product is not available anymore, DELSEY will substitute the product for a same price product chosen by you. This carry-on is equipped with a USB port and a power bank sleeve to power up devices on the go (power bank not included). Solgaard Some of our products require registration in order to benefit from our best-in-class warranty. Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. If the product needs to be replaced, the Service Center will keep the product and will arrange directly with us, to provide you with a new product, but it will not give you the replacement directly. Defects that come from normal wear and tear; Defects caused by accident, neglect, abuse, misuse, misapplication, or non-DELSEY products; Defects caused by exposure to extreme natural conditions, liquids, or gases; Defects caused by handling by third parties (such as airlines, hotels, etc); Defects caused by service (including repairs) performed by anyone other than a DELSEY authorized representative; A product that has been modified without DELSEY's permission; Use of electronic components non-compliant, including for the purpose for which they were designed. Coverage under the 2 Year Limited Warranty requires a retailer receipt as proof of purchase. One of our customer care specialists will contact you to follow up on your claim. Warranty - 247 BUY NOW. How it works: If you ever forget your combination, you can simply log in to your account and request an email that includes your combination. Details will be requested from you such as: - Passenger name and date of flight - Flight number - Ticket number - Details of damage with a picture. \nThis carry-on has been designed to fit in the overhead compartment of most domestic airlines. Si Ud. If issues persist, support@ricardobeverlyhillssupport.zendesk.com. Learn how to claim your warranty without a Unique Serial ID. To register your product warranty, please fill out the following information. The Access Lock Combination Recovery Program is active upon registration and valid for as long as you own the bag. are protected by a one-year limited warranty. The telescopic handle locks into two positions to accommodate two or four wheel use. Hereis what wecover under our warranty: Our warranty covers only defects in materials and workmanship and does not cover, among other things, wear or tear, scratches or stains, or mishandling or negligence caused by an airline, baggage handler or another common carrier. Product name Please select a product Purchase Date * Order Number Code For Your Lock (in case you forget) Sign up for the latest product releases and offers. Click the arrow on the Select All button to access the various actions. Part of that commitment to your experience means keeping the conversation going long after purchase; and giving you access to an always growing hub of resources you can use to get the most out of your product. In this case, a customer service representative will contact you to complete the acquisition of this new product. Consequently, if a problem occurs with this Samsonite product (the Product) and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example).
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